IT Services & Consulting | Middle Tennessee

Coffee shops to corporate offices. We handle the technology.

First-time setup, migrations, daily support, AI tools. Whatever your business needs, we take the call and get it done.

Handshake Technology Partners robot in a Tennessee coffee shop

See what a typical engagement looks like below.

The tools your business runs on — set up right

POS systems, line-of-business apps, and third-party integrations — we handle setup, configuration, and ongoing support. If it touches your daily operations, we can implement it.

Vendor-agnostic. We work with what you have, or help you choose the right solution if you're starting fresh.

POS Systems LOB Apps Integrations Hardware Setup Vendor Coordination

Common engagements

  • POS system selection, setup & configuration
  • Line-of-business app deployment
  • Third-party integration & API connectivity
  • Hardware procurement & setup
  • Staff training on new systems
  • Vendor management & support coordination

Your technology, taken care of

We handle day-to-day IT so your team stays productive without the overhead of an in-house hire. Every request is handled by someone who knows your environment — not a random technician reading from a script.

Clear SLAs, monthly health reports, and direct access. No queues, no runarounds.

Remote Support On-Site Available User Onboarding Device Management SLA-Backed

Common engagements

  • Remote troubleshooting for hardware & software
  • User onboarding & offboarding (accounts, devices, access)
  • Microsoft 365 app support (Outlook, Teams, OneDrive)
  • Printer, peripheral & network connectivity support
  • Defined response time SLAs by issue severity
  • Monthly environment health reports
  • Direct access — no ticket queues

Expert M365 from day one

We set up, migrate, secure, and manage Microsoft 365 environments for businesses of all sizes. New tenant build, full security audit, or license right-sizing — we handle it end to end.

Every engagement starts with understanding your business. No templates — we configure what you actually need.

Entra ID SharePoint Teams Exchange Online OneDrive Intune

Common engagements

  • New tenant build & domain configuration
  • Email migration (Google, legacy Exchange, other)
  • Security hardening & Secure Score review
  • License audit & right-sizing
  • SharePoint & Teams architecture
  • Conditional Access & MFA rollout
  • Written security posture report & roadmap

Know where you stand. Fix what matters.

Structured assessments and hands-on hardening across identity, email, endpoints, and data. Every engagement delivers a written security posture report and a prioritized roadmap you can act on.

We align to frameworks like CIS Controls and Microsoft Secure Score benchmarks — not a generic checklist.

Entra ID Conditional Access Defender for Office 365 DLP Microsoft Purview MFA

Common engagements

  • Tenant security assessment & gap analysis
  • Conditional Access policy design & deployment
  • MFA rollout & enforcement
  • Defender for Office 365 configuration
  • Data Loss Prevention (DLP) deployment
  • Identity & privileged access management
  • Written security posture report & roadmap

Practical AI for the way your business works

AI-powered tools sourced from leading platforms — selected, configured, and deployed for your team. We handle the vendor evaluation, setup, and integration so you get the productivity gain without the learning curve.

We source the right tools and make them work for your business. You get enterprise-grade AI without the enterprise-grade complexity.

AI Chatbots Virtual Agents Workflow Automation Vendor-Sourced Business Integration

Common engagements

  • AI tool selection & vendor evaluation
  • AI chatbot & virtual agent deployment
  • Business workflow automation setup
  • Integration with existing systems & apps
  • Staff training & adoption support
  • Ongoing configuration & optimization

Senior strategy without the FTE cost

Strategic technology guidance on your schedule — monthly, quarterly, or project-by-project. Whether you need a one-time audit, a 12-month roadmap, or a fractional CTO during a growth phase — we flex to fit.

We give you the honest perspective your business deserves, not a sales pitch.

Fractional CTO vCISO Technology Roadmap Vendor Evaluation One-Time or Ongoing

Common engagements

  • Technology audit & current-state assessment
  • Multi-year technology roadmap planning
  • Fractional CTO & vCISO services
  • Vendor evaluation & selection support
  • IT policy & documentation
  • Compliance & regulatory guidance

Flexible engagements, your way

We work the way your business needs. One-time project, monthly subscription, or strategic advisory: no forced model.

Project-Based

Scoped & Delivered

You bring a specific need — we scope it, price it, and deliver it. Clear start, clear end, no ongoing commitment required.

Good for
New tenant builds Security audits POS setup Migrations
Managed Monthly

Always-On Support

Predictable, subscription-based coverage for your team and technology. We monitor, respond, and proactively keep things running.

Good for
IT helpdesk Endpoint management License management Ongoing M365 admin AI deployments
Advisory

Strategic Guidance

Senior-level technology strategy on your schedule — monthly, quarterly, or project-by-project. Expert perspective without the FTE cost.

Good for
Technology roadmaps Vendor decisions Compliance planning Fractional CTO/vCISO

Not sure where to start? That's what the first call is for.

Every engagement begins with a free, no-pressure discovery call. We'll learn your business, assess your situation, and give you an honest recommendation — before you spend a dime.

Book a Free Discovery Call